Missed calls
The phone rings while everyone's busy
Your team wears many hats. When the line rings during a rush, the call waits, and most callers hang up before voicemail and dial the next result.
Callers move on to a competitor
Call center automation
Pick up, around the clock.
AI voice agents answer your line when your people can't: after hours, at peak, on the road. They book, answer and route in the caller's language, and hand anything sensitive to a human with the whole conversation attached.
A night on the line
What the agent handled
Order status
Looked up in the shop, answered
Reservation booked
Table for four, straight to the calendar
Complaint handed over
Summary attached, callback booked
24/7 on your number
Humans take the hard ones
Why this exists
The phone is where small teams leak customers.
Calls come in bursts, at the worst hours, while everyone already has their hands full. Voicemail catches very little of what walks away.
After hours
Customers call at 9 PM. You open at 9 AM
Orders, reservations and urgent questions come when the office is dark. By morning, many of those callers solved it somewhere else.
Evenings and weekends lost by default
The staffing math
Covering one line means a full salary
Hiring, training and backup for sick days, all for work that arrives in bursts and goes quiet in between. The math rarely closes.
A full-time cost for burst work
What it handles
The routine calls, resolved. The hard ones, handed over.
The agent introduces itself as what it is, solves the reason people call most, and passes anything sensitive to your team with context.
Answers around the clock
Nights, weekends, holidays and peak hours, on the phone number you already have.
Speaks the caller's language
Bookings, order status and answers in the 21 languages we work in, detected from the first sentence.
Warm handover to your people
A direct ask or a frustrated tone moves the call to a human, with the summary attached, so nobody repeats themselves.
Wired into your systems
Order status pulled from the shop, reservations into the calendar, tickets into the CRM, through 400+ integrations.
A record of the call
Transcript, outcome and the follow-up task, filed where your team already works.
The handover
How a hard call reaches you
Caller asks for a person
Or the tone says enough
Summary prepared
Who, what, what was tried
Your person joins
The caller continues, without restarting
How we ship it
One line first. Usually the night shift.
The pilot starts where you lose the most and risk the least: the hours when nobody picks up anyway.
01
Listen
We map your real call reasons from recordings and volumes. Fixed quote in 48 hours.
02
Script & voice
Flows for your top call types, in your tone and your customers' languages. You approve every script.
03
Pilot after hours
The agent takes the line when the office closes. Your team keeps the day shift, unchanged.
04
Extend on proof
More call types and more hours, measured on answered calls and booked outcomes.
24/7
On the number you already have
21
Languages, detected on the call
1line
First, extended on proof
48h
To a fixed quote
FAQ
What owners ask before the pilot.
Won't callers hate talking to a bot?
They hate dead-end loops, and that's a design failure we build against. The agent says what it is, resolves the routine call fast, and hands over the moment someone asks for a person. The bad reviews come from bots that trap people; this one's job is to stop trapping them.
When exactly does a human take over?
On a direct request, on frustration in the caller's tone, and on topics you mark as sensitive. The transfer is warm: your person joins with a summary of who's calling, what they need and what was already tried, so the caller continues instead of restarting.
What happens at 11 PM if it can't solve the problem?
It takes the message properly, books a callback slot and creates the task in your system. The morning starts with a ranked list instead of a voicemail box nobody checks.
Does it work with our existing phone number?
Yes. The number stays, the agent sits behind it on the schedule you choose: after hours only, overflow at peak, or the full day. Your phone system stays in place too.
Which languages does it speak?
The 21 languages we work in, detected from the caller's first sentence. A German customer of a Romanian shop gets served in German, and the transcript lands in your CRM in whichever language your team reads.
Can it call out, too?
Yes: order confirmations, delivery follow-ups and appointment reminders, within opt-in and GDPR rules. Outbound starts after the inbound pilot proves the voice on your customers.
We're a medical practice. Is this for us?
We stay out of healthcare. For shops, restaurants, logistics, real estate and service businesses, we're in, and the pilot will show you what the line does after closing time.
How much does it cost?
Scoped by call volume and call types after the listening week, with a fixed number in 48 hours. Most pilots cost a fraction of covering the same hours with a hire, and you see answered-call counts before extending anything.
Next step
Put it on the night shift for a week.
Tell us what your callers ask most. We scope the pilot on your after-hours line, with a fixed quote in 48 hours.
Your number stays Humans on the hard calls Fixed quote in 48h